Resolved – Data upload service issue (6/11/25 09:47) – update 2
Posted in News
Issue resolved 09:47 – additional coffee was provided to the dev team and we are grateful for their skill in getting this back up and running so soon.
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We are aware of an issue impacting on some data uploading to Rx-info this morning. The issue impacts data loading from some sites and on analysis is the consequence of security key updates on our NHS server.
- Reporting services are unaffected
- Stock capture may be 24 hours in arrears and not reflect today’s holding
- Internal mapping functions are affected impacting Rx-info’s ability to complete mapping tasks today.
We are actively working on this and our current estimate is that upload services will be back in place by 6pm this evening.
We apologise for any impact that this has on your work.